Frequently asked questions

Ordering

How can I pay for an order?


Any purchase from our online store can pay by credit / debit card, by bank transfer or by Paypal.




Do you guys make different products than those published?


Yes! you can totally personalized your gift. Just talk to us and we can go over different options or themes based on the occasion.




How long in advance should I place an order?


you must place your order at least 24 hours before. Remember that our office hours are every day from 7:00 am to 10:00 pm.




Where do you deliver?


We are located in Stamford, Connecticut. So we can make deliveries around: - Greenwich - Coscob - Riverside - Stamford - Darien - Norwalk -Portchester -Fairlfield -Bridgeport




Do you ship internationally?


Sadly We don't. Because we deliver our products fresh and we don't want them to be damaged.




What is Depetalos?


Depetalos is a small business. We create awezome gifts, from your ideas and personalized them to deliver to the person you love the most.




Who do I contact if I have a problem with my order?


You can send an email at depetalos.shop@hotmail.com or call us at 203 252 6603 we would be more than happy to hear from you.




I live outside of United States can I still order?


Yes, We have received orders from all over the world. But we only deliver in connecticut. (Check the cities availables for delivery)





SHOP:

OPENING HOURS:

Mon - Fri: 7am - 10pm   ​​
Saturday: 7am - 10pm
Sunday: 7am - 10pm

ADDRESS:

Stamford, Connecticut

Tel: 203 252 6603

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